Frequently Asked Questions

 

Do your parts have any warranty?

 
Yes, all online orders carry a 90-day guarantee, unless otherwise stated. Check out our warranty information page for more details.
 

Can I get a warranty that will cover labor?

 
Only if a warranty is available and is purchased by the buyer. Without a written and paid labor warranty, labor is never paid. See our warranties page for more information.
 

What is a core deposit?

 
The “core” refers to your old part; the one you are replacing with a part from Vics Auto Parts. This core deposit is refunded when your old part is returned to Vics Auto Parts. Once Vics Auto Parts has received your core back, we will inspect that it is complete and issue up to 100% of the core deposit back to your credit card. Cores must be returned with 30 days of invoice date. If applicable, cores must be drained of any and all fluid. Any shipping costs are your responsibility. Please contact us if you have any questions.
 

Do you deliver?

 
Delivery and freight options depend on the part, destination, and carrier requirements. Contact Vics Auto Parts for current availability and an exact quote.
 

Do you sell aftermarket parts?

 
We have a large supply of aftermarket headlights, taillights, mirrors, regulators, fenders, hoods, axles, harmonic balancers and more. Our inventory changes daily. If you don’t see it online, contact us.
 

What if the part I ordered is different than mine?

If it was our fault, we will issue a call tag and return your money 100%. If it was not our fault you may return it to us for a refund less the shipping and a 20% restocking fee of the part price.

  • Part description codes
  • Shipping and returns